Terms of Service

Effective Date: February 7, 2026 · Last Updated: February 7, 2026

These Terms of Service ("Terms") govern your access to and use of the website and 3D web game at 0.space (the "Web Game"), the ZeroCap iOS mobile application (the "App"), and all related services (collectively, the "Service") provided by Space Zero, Inc. ("Space Zero," "we," "us," or "our").

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or 16 in the EEA) to use the Service. By using the Service, you represent that you meet this requirement. If you are under the age of majority in your jurisdiction, you must have parental or guardian consent.

2. Accounts

  • You are responsible for maintaining the security of your account credentials.
  • You must provide accurate information when creating your account.
  • You may not create multiple accounts to circumvent bans or restrictions.
  • You may not share, sell, or transfer your account to another person.
  • You can delete your account at any time from Settings → Delete Account in the App, or by emailing hello@zerosq.com.

3. User-Generated Content

3.1 Your Content

You retain ownership of content you create through the Service, including photos, items, spaces, pet names, and messages ("Your Content"). By posting or sharing Your Content, you grant Space Zero a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute Your Content solely for the purpose of operating and improving the Service.

You can terminate this license for specific content by deleting it. You can terminate this license entirely by deleting your account, after which we will remove Your Content within 30 days (except where retention is required by law or for legitimate business purposes such as abuse prevention).

3.2 Content Standards

You agree not to post or share content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
  • Infringes on intellectual property rights of others
  • Contains sexually explicit material or depicts minors
  • Promotes violence, discrimination, or hatred
  • Contains malware, spam, or phishing attempts
  • Impersonates another person or entity
  • Violates the privacy of others

3.3 Content Moderation

We reserve the right to review, remove, or restrict any content that violates these Terms, without prior notice. We may use both automated systems and human review for content moderation.

Users can report objectionable content or behavior and block other users. We investigate reports and may take action including content removal, account suspension, or permanent termination.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Scrape, data-mine, or use automated tools to access the Service without permission
  • Interfere with or disrupt the Service or its infrastructure
  • Attempt to gain unauthorized access to other users' accounts
  • Use the Service to send spam or unsolicited messages
  • Exploit bugs or vulnerabilities instead of reporting them
  • Circumvent bans, blocks, or other restrictions
  • Use the Service to create deepfakes, misleading content, or for any deceptive purpose

5. AI-Generated Content

The Service uses artificial intelligence to generate 3D models from photos, assign item metadata, generate text-to-speech audio, and power pet chat interactions. You acknowledge that:

  • AI-generated content may not always be accurate, appropriate, or free of errors.
  • 3D models are generated from your photos by third-party AI services (Meshy API). Your photos are transmitted to and processed on third-party servers.
  • Item names, descriptions, and classifications may be generated by AI (OpenAI, Google Gemini) and may require manual correction.
  • Pet chat responses are AI-generated and do not constitute advice of any kind.
  • We are not liable for AI-generated outputs or their interpretation.

5.1 AI Output Ownership

3D models and other AI-generated outputs created from Your Content are licensed to you for personal use within the Service. You may export and use AI-generated 3D models for personal, non-commercial purposes. Commercial use of AI-generated outputs requires our prior written permission.

We do not claim ownership of AI-generated outputs derived from Your Content. However, the underlying AI models and technology remain the property of their respective providers (Meshy, OpenAI, Google).

6. Spaces & World Building (Web Game)

The Web Game allows you to create, customize, and share virtual spaces ("Spaces"). You retain ownership of the creative arrangement and configuration of your Spaces. By making a Space public, you grant other users permission to view and interact with it.

Space permissions (view, edit, collaborate) are set by the Space owner. We are not responsible for changes made by collaborators you invite. You can revoke permissions at any time.

7. Item Trading, Crafting & Virtual Goods

The Service allows users to craft items, gift items to friends, and trade items. All trades are final once both parties confirm. Space Zero is not responsible for the perceived value of traded items.

Virtual items have no real-world monetary value and cannot be redeemed for cash. Items obtained through the Service are licensed to you, not sold. We reserve the right to modify, rebalance, or remove items for game integrity.

8. Purchases & Payments (Web Game)

Certain features or items on the Web Game may require payment. All payments are processed by Stripe. By making a purchase, you agree that:

  • All sales of virtual goods are final. Refunds are granted at our sole discretion or as required by applicable law.
  • Prices are displayed in USD and may change without notice. Price changes do not affect previously completed purchases.
  • You are responsible for any applicable taxes.
  • We are not responsible for payment failures caused by your bank, insufficient funds, or expired payment methods.

EU residents: Under the EU Consumer Rights Directive, you have a 14-day withdrawal right for digital purchases. However, by completing a purchase and receiving immediate access to digital content, you acknowledge that you waive this right of withdrawal upon delivery. If you do not consent to immediate delivery, you may cancel within 14 days for a full refund.

In-app purchases on the iOS App (if any) are processed by Apple and subject to Apple's terms. Refunds for Apple purchases must be requested through Apple.

9. X (Twitter) Integration (Web Game)

The Web Game offers optional integration with X (Twitter), including the X Agent feature that can create items from X mentions and post to X on your behalf. By connecting your X account, you:

  • Authorize Space Zero to access your X account via OAuth for posting and reading mentions.
  • Acknowledge that posts made by the X Agent are attributed to your X account.
  • Can disconnect your X account at any time from Settings, which immediately revokes posting access.
  • Are responsible for content posted to X through the Service.

10. Copyright & DMCA

We respect intellectual property rights. If you believe content on the Service infringes your copyright, you may submit a DMCA takedown notice to:

Your notice must include:

  1. Identification of the copyrighted work claimed to be infringed.
  2. Identification of the infringing material and its location on the Service.
  3. Your contact information (name, address, email, phone).
  4. A statement that you have a good faith belief that the use is not authorized.
  5. A statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on their behalf.
  6. Your physical or electronic signature.

We will respond to valid DMCA notices by removing or disabling access to the allegedly infringing material. Repeat infringers may have their accounts terminated.

11. Intellectual Property

The Service, including its design, code, graphics, logos, 3D engine, game mechanics, and trademarks, is owned by Space Zero and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal purposes.

You may not copy, modify, distribute, or create derivative works of the Service without our written permission.

12. Third-Party Services

The Service integrates with third-party services including Clerk, Supabase, Stripe, Cloudinary, Meshy API, OpenAI, Google Gemini, ElevenLabs, Amplitude, Mixpanel, Sentry, Vercel, AWS, Intercom, and X (Twitter). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or availability of third-party services.

13. Termination

  • By You — you may stop using the Service at any time and delete your account from Settings or by emailing us.
  • By Us — we may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or if required by law. We will provide notice when reasonably possible, including the reason for termination.

Upon termination, your right to use the Service ceases. We will delete your data in accordance with our Privacy Policy (Section 10). Sections that by their nature should survive (including Liability, Indemnification, IP, DMCA, and Governing Law) will survive termination.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

WE DO NOT WARRANT THE ACCURACY, QUALITY, OR RELIABILITY OF AI-GENERATED CONTENT INCLUDING 3D MODELS, ITEM METADATA, PET CHAT RESPONSES, OR TEXT-TO-SPEECH OUTPUTS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPACE ZERO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY LIABILITY THAT CANNOT BE EXCLUDED BY APPLICABLE LAW.

16. Indemnification

You agree to indemnify and hold harmless Space Zero, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, Your Content, your violation of these Terms, or your violation of any third-party rights.

17. Dispute Resolution

17.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us at hello@zerosq.com and attempt to resolve the dispute informally for at least 30 days.

17.2 Arbitration (US Users)

If we cannot resolve a dispute informally, you and Space Zero agree to resolve any claims through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted in English, in Delaware or remotely via video conference.

CLASS ACTION WAIVER: YOU AND SPACE ZERO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions: Either party may bring claims in small claims court. Either party may seek injunctive relief in any court of competent jurisdiction for intellectual property infringement.

17.3 European Residents

If you are a resident of the EEA, the arbitration and class action waiver provisions above do not apply to you. You may bring proceedings in the courts of your country of residence. Mandatory consumer protection laws of your jurisdiction apply regardless of governing law.

18. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. For users outside the EEA, any disputes not subject to arbitration shall be resolved in the state or federal courts located in Delaware. EEA residents retain the right to bring proceedings in their local courts as provided by applicable consumer protection laws.

19. Communications

By creating an account, you consent to receive transactional communications from us (account verification, security alerts, payment receipts) via email. We use Resend for transactional email delivery. You may opt out of promotional communications at any time. You cannot opt out of transactional communications related to your account security and Service operation.

20. Changes to These Terms

We may update these Terms from time to time. For material modifications, we will provide at least 30 days' advance notice via in-app notification and/or email before the updated Terms take effect. Material changes include modifications to payment terms, dispute resolution, your rights, or our liability.

US residents: Continued use of the Service after the effective date of updated Terms constitutes acceptance.

EEA residents: For material changes, we will ask you to affirmatively accept the updated Terms. If you do not accept, you may continue using the Service under the previous Terms for a reasonable transition period, after which you may choose to delete your account.

21. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

22. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Space Zero regarding the Service and supersede all prior agreements.

23. Contact Us

If you have questions about these Terms, contact us:

  • Email: hello@zerosq.com
  • Company: Space Zero, Inc.
  • Address: 2261 Market Street, San Francisco, CA 94114, USA